Recent Posts

Commercial Mold

11/1/2022 (Permalink)

Businesses are always at risk for mold infestations, especially if they are leasing older buildings that may need repairs. 

SERVPRO of Columbia, Montour & Sullivan Counties will work around the customer's schedule to remediate the problem, so that the business can be restored as quickly and seamlessly as possible. We know that commercial mold infestations can cost a business thousands of dollars in productivity; it is always our goal to get you back up and running right away. 

If You See Visible Mold 

If you see visible mold on your premises, do not disturb it; you could inadvertently spread the mold infestation to other areas. When mold is disturbed, it can release microscopic spores which become airborne and circulate inside your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbia, Montour & Sullivan Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Columbia, Montour & Sullivan Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 570-759-0966

Out of the Frying Pan, Into the Fire…

11/1/2022 (Permalink)

Fire DO NOT disturb contents in your home or business after a fire - improper methods may actually make things worse!

The First 48 Hours...

At SERVPRO of Columbia, Montour & Sullivan Counties, our skilled technicians know well that the first 48 hours after a fire can make the difference between restoring versus replacing your property and personal belongings in your home or business.  Soot and smoke can permeate many surfaces and materials and can be very dangerous, even toxic. The longer they have to seep into your home or business and all of its contents, the harder it may be to salvage them - it may not even be possible!

What Can You Do?

The first, and most important thing you can do after experiencing a fire is to call us at SERVPRO of Columbia, Montour & Sullivan Counties. Our professional crews are on-call 24 hours a day, 7 days a week, including holidays, to beat the clock in attempting to salvage your home and property.  But while you wait for us to arrive, you can take these precautions to help mitigate the damage:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

What is Water Loss Mitigation?

11/1/2022 (Permalink)

Chances Are...

IF you ever experience a water loss and find yourself in need of the services of SERVPRO of Columbia, Montour & Sullivan Counties, it will probably be the ONLY time that you need us for such a mitigation. We have only ONE chance to make a positive impact in your life and provide the personal, professional service that we strive for everyday.

So How Do We Do It...?

Once we arrive on-site, one of the first steps in evaluating the damage at your home or business is to understand the situation based on your first-hand account, and walk the affected areas with you to do a visual inspection and note any safety concerns.  Once we gauge the types of materials that are affected, we use the appropriate type of moisture meter to map out the extent of the damage.  We also take some atmospheric measurements that are essential to properly dry the space, including relative humidity and temperature.  All of these data contribute to a strategy that may involve: 

  • extraction of standing water, or water soaked into carpets or other materials
  • demolition of non-salvageable materials, such as carpet, drywall, or baseboards
  • setting up specialized drying equipment such as dehumidifiers and air movers in a specific and strategic way to optimize air flow and to promote drying

When the Dust Settles...

The average dry time for most residential and small commercial water damages is three to five days - but we don't just set our equipment and forget it!  Our skilled technicians return once every 24 hours (working around your busy schedule) to monitor the equipment and to make sure that our drying plan is going accordingly. 

Long Story, Made Short...

We at SERVPRO of Columbia, Montour & Sullivan Counties are committed to see your loss through, from the moment we set foot on-site, until the last efforts are made to restore your home or business to a safe, clean, healthy state - "Like it never even happened."

Winter Storm Events

11/1/2022 (Permalink)

SEVERE WEATHER 101

Winter Weather Basics

A winter storm is an event in which the main types of precipitation are snow, sleet or freezing rain.

Why can winter storms be so dangerous?

Most deaths from winter storms are not directly related to the storm itself.

  • People die in traffic accidents on icy roads.
  • People die of heart attacks while shoveling snow.
  • People die of hypothermia from prolonged exposure to cold.

Everyone is potentially at risk during winter storms. The actual threat to you depends on your specific situation. Recent observations show that:

  • Of injuries related to ice and snow:
    • About 70% occur in automobiles.
    • About 25% are people caught out in the storm.
    • Majority are males over 40 years old.
  • Of injuries related to exposure to cold:
    • 50% are people over 60 years old.
    • Over 75% are males.
    • About 20% occur in the home.

https://www.nssl.noaa.gov/education/svrwx101/winter/

SERVPRO Equipment and Technology

1/15/2022 (Permalink)

Advanced Technology and Techniques

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Employee Certification and Training

1/15/2022 (Permalink)

Since the year 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Employee Certification Training

The Employee Certification Training is a self paced program which is designed for the franchise employee. The certification is awarded after the successful completion of course materials as well as an examination. Newly implemented training consists of the HeroReady Training Program which separates training for Production Technicians and Crew Chiefs. SERVPRO allows for continuing education in the mitigation and restoration industry by continually reworking their training in order to benefit the technicians and the clients best.

The Employee Certification Training Modules include the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

24 Hour Emergency Water Damage Services

1/14/2022 (Permalink)

SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage Tips

1/14/2022 (Permalink)

Water Damage Emergency Tips

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Emergency Ready Program

1/14/2022 (Permalink)

Can we determine when disaster strikes?

Unfortunately, we can never really know when a disaster will strike. Anything could happen at any moment, so as a business, it is essential to prepare for an emergency. 

Why should you prepare for an emergency?

There are a few reasons:

1.Safety! Being prepared means keeping everyone involved safe during an emergency.

  1. To minimize damage done to the building. If you understand where the water shut off is for instance, then you can turn off the water during a pipe burst, therefore stopping the source. 
  2. Save money!! Less damage=less expensive.

SERVPRO® provides an Emergency Ready Profile to help you prepare for disaster.

This FREE Emergency Ready Profile (ERP) is designed to organize all of the critical information necessary during a disaster. For example, locations of shut offs for utilities and Emergency Contact information. 

Oh, and it is FREE

Anyone can download our free app, businesses please give us a call to set a free ERP consultation.

Dealing With Dishwasher Damage

1/13/2022 (Permalink)

When we get a call from people who have been unfortunately faced with dishwasher-related water damage, we are quick to get on site to assess the situation. Hopefully, the owner of the property, or someone present at the loss, called us as soon as they noticed the damage; it is imperative that you call us quickly to avoid any further issues.

When we get on site, we work rapidly to extract water and set up drying equipment. Our response is swift and efficient, and our skilled technicians ensure they try to keep any unnecessary damage from occurring in any other areas.

We are committed to providing the best service we can to each and every person who asks for our help.

If your property is ever damaged by a faulty dishwasher, or any type of water damage, give your local SERVPRO a call today!