What our Customers say...

Water Damage Testimonials

SERVPRO of Columbia, Montour and Sullivan Counties arrived quickly when our hot water heater failed.  The crew led by Sean was professional and courteous.  They explained everything that needed to happen and they made it happen.  They made a challenging situation as comfortable as possible.

Thank You Sean and crew

I'd recommend Tom to anyone! Excellent service! Tom was outstanding. Came to house ASAP and was clear about options and recovery!

Thank you for your quick response and your professional job!

On a scale of 0 to 10, you guys rate all 20's!

Tom and the SERVPRO Family, 

Thank you so much for your timely and expert help during our crisis!

Thanks for a good job, well done.

Thank you for your quick and thorough response.

Excellent service

I am very grateful to you and your marvelous SERVPRO team. I could not have asked for a more professional group of hard working, considerate, polite, and technically proficient individuals. I am forever in your debt.

Your staff and on site personnel was very helpful and professional.

Outstanding service. Prompt, professional and friendly. Mr. Hess's entire team was tremendous in the service. They communicated daily what the goals were, the process and where the mitigation was headed. Very impressed with SERVPRO.

They were great!

We like their professionalism!

Thank you and Great job!

Great Job!

They were great! Very courteous, respectful to our situation and privacy, and I felt very comfortable with them being in my home.

Very efficient and courteous staff. Would use again if needed.

Pleased with knowledge & help of all workers

I really appreciate the instant response.

Tom and his team were very professional and helpful. Thank you!!

Very prompt. Will call again if needed!

Professional, excellent and very helpful. Tom, Eva and Ryan.

Thank you!! This is the second time over the years that we have used SERVPRO and always impressed.

Did a great job.

Made a stressful situation into a non stressful situation. Thank you and would highly recommend.

I was very impressed with the promptness of service. Tom and his son were very thorough and professional. Plus Tom was so calm throughout the process, he helped to relieve much stress and instill me with the confidence that everything would be just fine!

Tom and his staff were very helpful and professional. We were impressed with the job they were doing. You should be proud of Tom and his staff.

The crew was great! They were very responsive and considerate!

The team that was here to assist me with my loss were excellent. They were sympathetic, helpful, and work within an extremely timely manner. I couldn't have asked for a more professional service. Thank you!!

We are satisfied with the work completed on the cleanup and follow up work up to and including 5/8/2013. We were very satisfied with the prompt response to our issue. The crews were very helpful. We are satisfied with the work completed up to the final removal of equipment on May 8, 2013.

Tom Hess and his team were great! They did the job with professionalism. It was a shame to have this happen, but they made it easier to move on.

The crew was very polite and courteous and addressed all of our concerns.

Wonderful people that served us for our water loss! Tom and his wife came to our house at 1:00 a.m. on a Sunday morning because our washing machine flooded our remodeled cellar. On top of that, they drove more miles than any person should be asked, and also, it was pouring rain. These fine folks went way above the call of duty to provide my family help.

The crew was fast, professional, helpful, and explained the whole process. 2 Thumbs up!